I've been shopping at Sephora for decades....yeah, DECADES. Not after this week. It began first with my not receiving anything as a beauty insider but what I really wanted was a price match because their competition had the same exact thing for the same price, less a 20% off discount just for Christmas.
Since the 20% would have saved me $82.00, this is a big deal. I plan to refuse shipment since it took 3 days for Sephora to actually respond with any firm answer. But how sad that a decent sized company would rather piss off and alienate their customer base instead of giving during the holiday season when their competition is.
Buy Bye Sephora....
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